Lavanya Hair and Care Studio

At Lavanya Hair and Care Studio, customer satisfaction is our priority. We strive to provide high-quality beauty, hair care, makeup, and grooming services. This Refund Policy outlines the terms regarding cancellations, refunds, and service-related concerns.

By booking an appointment or using our services, you agree to the terms of this Refund Policy.

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Service Refund Policy

Due to the nature of beauty, hair care, makeup, and salon services, all services provided by Lavanya Hair and Care Studio are generally non-refundable once completed.

As service results may vary based on individual hair type, skin condition, maintenance, and personal preferences, refunds cannot be issued solely based on dissatisfaction with the outcome.

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Appointment Cancellation Policy

Clients are encouraged to inform us as early as possible if they need to cancel or reschedule an appointment.

Cancellation Terms:

* Appointments cancelled at least 24 hours in advance may be rescheduled without additional charges.
* Same-day cancellations may be subject to scheduling restrictions.
* Repeated last-minute cancellations may affect future booking privileges.

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Bridal Makeup & Special Event Bookings

For bridal makeup, party makeup, and special event packages:

* Advance booking amounts are generally non-refundable.
* Date reservations are secured specifically for the client and may result in loss of business opportunities for the salon.
* Rescheduling requests will be considered based on availability.

Any exceptions will be evaluated at the sole discretion of Lavanya Hair and Care Studio.

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Prepaid Packages & Memberships

If the salon offers prepaid beauty packages, memberships, or promotional offers:

* Unused portions may be reviewed on a case-by-case basis.
* Promotional packages purchased during special offers are typically non-refundable.
* Membership benefits are subject to the terms provided at the time of purchase.

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Product Purchases

If professional beauty or hair care products are sold through the salon:

Eligible Returns:

* Products received in damaged condition.
* Incorrect products delivered.
* Manufacturing defects.

Non-Eligible Returns:

* Opened products.
* Used products.
* Products damaged after delivery.
* Products purchased during clearance or promotional sales.

Requests for product-related concerns should be reported within 48 hours of purchase or delivery.

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Refund Processing

If a refund is approved under exceptional circumstances:

* Refunds will be processed through the original payment method whenever possible.
* Processing times may vary depending on banking institutions and payment gateways.
* Approved refunds may take 7–14 business days to reflect.

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Service Corrections

Customer satisfaction is important to us.

If you experience any concerns regarding a salon service, please contact us within 48 hours of your appointment. Our team will review the matter and may offer a suitable correction or adjustment where appropriate.

Service corrections are evaluated individually and are not guaranteed.

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Limitation of Refund Liability

Lavanya Hair and Care Studio reserves the right to refuse refund requests that do not comply with this policy or where services have already been rendered according to agreed specifications.

The salon’s decision regarding refunds and service adjustments shall be final.

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Changes to This Refund Policy

We reserve the right to modify, update, or revise this Refund Policy at any time without prior notice.

Any changes will be published on this page and become effective immediately upon posting.

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Contact Information

For refund-related inquiries, appointment concerns, or service assistance, please contact us:

Lavanya Hair and Care Studio

📞 Phone: +91 7011607939

📧 Email: [info@lavanyahaircare.com](mailto:info@lavanyahaircare.com)

🌐 Website: [www.lavanyahairandcarestudio.com](http://www.lavanyahairandcarestudio.com)

We are committed to addressing customer concerns fairly and professionally.

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Effective Date: June 2026

Last Updated: June 2026